Privacy Policy – Nozol Chalets

 

At Nozol Chalets, your privacy is important to us. We are committed to safeguarding your personal information and handling it in accordance with the highest standards of data security and transparency.

Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, phone number, and email address

  • Booking Information: Check-in and check-out dates, chalet type, and any special requests

  • Payment Information: We do not store your card details. All transactions are processed through secure, PCI-compliant payment gateways

How We Use Your Information

We use your information to:

  • Confirm, manage, and facilitate your bookings

  • Improve your customer experience and enhance our services

  • Respond to your inquiries, support requests, or complaints

Data Protection

We implement strict technical and organizational measures to protect your data from:

  • Unauthorized access

  • Alteration or disclosure

  • Accidental or unlawful destruction

Sharing of Information

We do not sell or rent your personal data. We only share information:

  • With trusted third-party service providers (e.g., payment processors), strictly for operational purposes

  • When required by law or legal process

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections if your data is inaccurate or incomplete

  • Request deletion of your personal data, subject to legal or operational limitations

To exercise your rights, please contact us directly using the details below.

Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page, and continued use of our services indicates your acceptance of the latest version.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out:

📧 Email: nozalchalets@gmail.com
📞 Phone: +968 77006690